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Showing posts from 2014

Taking Your Keywords to the Next Level

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Keywords can be fantastic tools for attracting attention from potential customers. They help search engines 'tune into' your content and better match your pages to the queries people enter. Unfortunately, many companies use keywords at a very rudimentary level, failing to capitalize on what this simple optimization technique can do. Here are four ways you can easily improve the keywords you use on your website to bring in more visitors and increase your brand's visibility. 1. Use the language your customers use. Select keywords based on the way your customers speak. Often there's a difference between how customers describe your industry and how you would describe it. Consider the types of jargon you and others in your industry commonly use when describing your products and services. Then compare that to how your customers tend to speak. If you sell a cloud-based service, for example, don't assume your customers know the latest tech language, especially if yo

3 Key Marketing Trends to Add to Your Strategy for the New Year

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Like many business leaders, you realize that digital marketing is here to stay. But you also know the marketing landscape is changing rapidly, which means that 2015 will bring many new ideas and necessities. As you look back on your past year's marketing and start developing plans for the year ahead, now is the perfect time to review some of the expected trends for 2015, so you can begin incorporating them into your campaigns. Here are three trends to consider. The art of personalization Developing relationships with prospective customers and nudging them closer to conversion is certainly nothing new. We all know that customers appreciate companies who care about them on an individual basis and take the extra time to address their concerns. In 2015, however, the idea of personalization will go from a 'nice extra' to a necessity. Consumers have started realizing they're in control of more of the buying experience. They'll continue to seek companies wh

Marketing Lessons from Shel Silverstein

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Shel Silverstein has taught generations of children lessons about life from his books of fun and goofy poems. People of all ages can appreciate his wit and what he has to say. As adults, it's easy to forget all those valuable words, but Shel Silverstein also has a number of lessons he can teach us about business and life. Here are four quotes from the famous poet that we should never forget as we begin to build and grow our businesses. "Anything can happen, child. Anything can be." This lesson can be very hard to remember in daily life. After all, most entrepreneurs have at least one force in their life telling them they're not going to succeed. Sometimes one of the most important lessons is learning to tune out the naysayers and finding the mental strength to succeed in the face of adversity. Form your dreams, identify your goals, and plot a way to get there. "If the track is tough and the hill is rough, thinking you can just ain't enough."

What Politicians Can Teach Us About Audiences

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The midterm elections may have wrapped up just a few weeks ago, but many are already turning their attention to 2016 and who may or may not make a run. In living rooms across America, people are letting out a collective sigh, knowing that when the next political season begins, they'll be bombarded once again with advertisements trying to convince them that one candidate or another has the experience and ideas necessary to take the country in the right direction. While it's easy to grow weary of political advertising, if you ever stop and just focus on the message, instead of the politics involved, political candidates can actually teach us all a few things about marketing. Politicians understand their audience Successful politicians are master marketers. They construct narratives, brand stories, and reputations, and they work to inspire loyalty and admiration. But one of their most intriguing campaign techniques is the art of tailoring their message to the audience

3 Marketing Lessons Netflix Has Taught Us

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Over the past few years, Netflix has revolutionized how people think about television and movies. As people have become increasingly disenchanted with cable options and the price of TV, Netflix has risen to become a major entertainment provider. Recently, the service has even begun producing movies and shows of its own. Whether you subscribe to Netflix yourself or know someone who does, here are some valuable Netflix-inspired lessons to consider for your company. Research, research, research We know it's important to research our potential audience and customers, but Netflix has taken that research to a whole new level. Just consider the research that came with the company's production of its own original shows. Netflix researched everything from viewing habits to actor popularity to the types of shows and movies people like in order to create the perfect recipe for success. Conversely, Netflix has also shown us the importance of research with its hiccup a few years

Just What the Teacher Ordered: The Business-Building Benefit Marketing Reports Provide

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By the time most of us graduated from high school, we were well acquainted with researching, writing, and editing reports. College often meant more of the same. While few would list report writing as a "highlight" of their academic career, those hours spent compiling reports were not spent in vain. Sure, report writing helped many of us learn how to plan out a project and conduct research, but they also taught us a bit about the topics we were researching, too. By forcing us to look in depth at the various subjects we were studying and analyze them from a number of different angles, we gained a far better comprehension of the subject matter than we might have if we had just read the textbook. It's important to remember those benefits, especially when it comes to marketing your company. How marketing reports are like your old school reports Like their high school and college counterparts, marketing reports can also feel frustrating. People often view such a

Maximizing Your Use of 4 Top Social Media Platforms

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If you don't use social media personally, it can seem difficult to understand why it's such an important aspect of digital marketing. You might be tempted to think, "Well, Facebook is the biggest of the social media platforms, so maybe I should just post everything on there in the hopes of reaching the most people." What you need to realize, however, is that social media is not just a publication service. It's a community. While there is overlap, different platforms are known for attracting different people and different types of conversation. You're not going to have much luck unless you understand the crowd each one attracts. Here's a quick breakdown of the top four social sites -- Facebook, Twitter, LinkedIn, and Google+ -- to help you get a feel for each platform and how to connect with customers on them. Facebook Facebook is easily the largest platform with an estimated 1.3 billion users. The site is known for being the perfect place for use

How Does Email Fit Into a Modern Marketing Strategy?

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Given that most people despise spam email, it can be difficult to see how email can fit into a successful marketing strategy. Isn't blasting potential customers with email part of the old, outdated marketing system that's now viewed as ineffective? Yes, and no. Yes -- when you send potential customers unsolicited emails, especially using email lists you purchase from a provider. No -- when your email messages are used purposefully as a means of initiating conversation with your leads and helping them along the sales process. The truth is that more than 3/4 of your customers prefer to receive marketing communications by email compared to other methods. It's also true that 95 percent of online customers use email, with the vast majority of them checking their email at least once a day. When used properly, email can be a fantastic way to stay in touch with your customers reliably and consistently. Here's what you should keep in mind to make sure you're

How Football Can Help Us Build and Grow Our Business

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With football season now in full swing, fans across the country are watching their favorite teams fight for a shot at postseason glory. Football is a sport that requires athletic prowess, analytical skill, and a considerable amount of strategizing. As such, there are many lessons we can apply to the business world. Here are just a few to consider. Study the competition Football teams are known for their intense studies of opposing teams. Coaches and players alike will spend hours analyzing footage from past games to get a feel for how their opponents work together, what plays they go to frequently, and what strengths and weaknesses they bring to the field. They use this information to develop their own strategies and to see where their opportunities lie. As business leaders, we should do the same. It's not enough to just occasionally glance at the websites of the competition. Instead, we should be analyzing their moves, seeing what works for them and what doesn't, d

Make Magic Happen with Aligned Sales and Marketing Teams

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When your sales and marketing teams work together and are aligned in their goals and strategies, amazing things can happen for your organization. Studies have shown that companies with marketing teams and sales teams that work well together see as much as a 20 percent increase in annual revenue growth, and no one can afford to ignore that opportunity. Unfortunately, obtaining that level of cooperation can be a challenge. With a few internal changes and a concentrated effort at aligning these two teams, however, it is possible to bring everyone together. Begin by establishing definitions Written, thought-out definitions can be your savior. They give everyone a concrete idea to look back upon and reduce the potential for miscommunication or misperceptions. Here are a few definitions that everyone in marketing and sales should agree upon. What is a quality lead? What will sales do when they receive a quality lead? What level of communication will be expected between the

5 Ways To Get People To Pay Attention to Your Content

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When it comes to writing marketing content for a company, few things are more frustrating than working hard to develop pieces only to have them largely overlooked. We've all been there: you write something you think is fantastic and eagerly watch your site statistics, only to see your content fail to give you the expected boost. If you're frustrated with your website traffic stats, here are five tips you can use right away to start drawing more attention to your website and get people interested in what you have to say. Answer questions your customers actually have, rather than what you think they want to know This is a common mistake. Many companies develop content based on what they find interesting rather than what their customers actually want to know. A great source of content ideas is your FAQ page and questions you've received through customer email. Also consider what customers ask you personally when they start working with your company or what people a

Hitting a Home Run in Business Starts with Your Reputation

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Baseball has been an important part of our cultural fabric for more than a century. It makes sense, therefore, that baseball has many lessons it can teach us about managing a business. One of those lessons has to do with managing reputations. Over the years, baseball has survived scandals and strikes that could have easily crippled it: the 1919 Chicago White Sox throwing the World Series; the strike-shortened 1994 season, when there was no World Series at all; the steroid scandals of more recent times. While the sport hasn't escaped completely unscathed, it does remain a popular pastime for many who enjoy playing and watching it throughout the summer and fall. Fortunately, most of us will never have to deal with issues as powerful as those that have hit baseball throughout its history. Even so, managing a company reputation in the digital area can be a very tough responsibility. Customers can spread information, positive and negative, about your company instantaneously.

What Shakespeare Can Teach Us About Marketing

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Shakespeare was a master playwright who continues to entertain audiences centuries after his death. His mastery of the written word has been admired by people throughout the generations and around the world. While he may have never imagined anything like the Internet or modern marketing, there are still a number of lessons Shakespeare can teach us as we set out to master our own marketing techniques. Becoming a master of words Words are a major part of any marketing campaign. We all use words to reach our customers, to develop content that will interest them, and to explain why our products and services are superior. Shakespeare teaches us about the power words can have when they're carefully thought out and used appropriately. People still enjoy reading and watching his plays hundreds of years after they were first performed. That's because Shakespeare was a master at putting words together so they communicated the point to the audience and engaged them in the content.

You're Never Too Big (or Small) to Innovate

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The business world continues to adapt at an astonishing pace. Fifteen years ago, Blockbuster, Hollywood Video, and similar movie rental businesses dominated the market. Soon, however, Netflix arrived on the scene, and cable providers began offering on-demand movie options. The cost and inconvenience of having to stop at a store rather than just turning on the TV or computer meant that these once dominant businesses quickly began to lose ground. Now they're all but obsolete. What these major corporations can teach businesses of all sizes There are two ways you could look at the fate of Blockbuster and similar companies. You could either worry yourself sick about your own place within your industry -- or take action and learn from the mistakes these companies made. If you look closely at what happened to these corporations, it's easy to see the importance of market research, innovation, and finding ways to make life easier for your customers. Some companies thrive at

Taking an X-Ray of your Business

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From the time the x-ray was invented around the turn of the 20th century, people have been fascinated by the capacity of these rays to capture what lies beneath the skin. When the technology is used by doctors, it can help determine if bones are broken, detect disorders or illnesses, or see how well a broken bone is healing. As business leaders, we must sometimes look at our own businesses with x-ray eyes: uncovering and treating problems beneath the surface before they get out of hand or cause permanent damage. Uncovering problems Few businesses run perfectly. As any company grows, it will experience bumps, bruises, and hiccups along the way. Part of running the business involves being able to lead the company through these times, so you can come out the other side stronger and better prepared for the future. Many times, this involves easy fixes. Perhaps a new employee is needed to handle greater demand or a policy might need to be tweaked to adapt to an evolving workflow.

Are You Attracting Quality Leads or Meaningless Site Chatter?

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When it comes to marketing, the million-dollar question is: "Have we been successful in our campaigns?" No company wants to pour money into a marketing effort and get nothing in return. It's common for marketing professionals to track numerous metrics in an effort to gauge the success of their campaigns. Unfortunately, many are monitoring the wrong thing, and that can be dangerous. What metrics don't matter? It doesn't matter how many people visit your website. Some people might argue with that and try to talk about brand exposure or sales funnels, but think about something. Say you do a massive overhaul of your website. You really focus on optimizing content, creating a clean and attractive layout, and improving your search engine ranking. Your site traffic jumps by a shocking 200 percent! Wow! Congratulations! What does that mean? Nothing. The jump in traffic is only significant if the number of conversions jumps with it. If you received 10 quality l

Carpe Diem: An Important Business Mantra

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Recognizing and grasping the right opportunities is important in nearly every aspect of business. Taking bold action at just the right time can take a company from decent to extraordinary, from paying the bills to thriving. In some cases, success itself can hinge on a single connection or contract that opens the floodgates. If you've been around the business world very long, you know that success is not completely predictable. Some companies with very talented leadership and great ideas never seem to get out of the starting gate, while other companies with lesser talent manage to make it all the way to the top of their industry. The difference often boils down to knowing how to recognize opportunities and then having the courage to take them. Recognizing opportunity So how can you ensure you're taking advantage of the right opportunities? The first priority is understanding your niche in the marketplace. Make sure you have a clear idea of how you're serving cust

Management Lessons From Our Elementary School Days

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Think back for a moment to your elementary school days. Chances are, some of your best memories revolve around celebrations. Whether celebrating a classmate's birthday, a favorite holiday, an accomplishment for the class, or even the 100th day of school, everyday celebrations are an essential part of many elementary school classrooms. Why are these types of celebrations so popular? For one thing, they offer everyone, including the teacher, a bit of a mental break from the daily grind. When people return from a break, they're ready to sit down and work some more. Without a break, it's easy to get burned out. Secondly, they help to keep the atmosphere happy and joyful in the classroom. Everyone functions better when they work in a positive atmosphere. And finally, they offer the teacher and classmates the chance to recognize the accomplishments of the group as a whole, as well as those of individual students. When students know their efforts are recognized, th

Marketing Your Brand to Every Palate

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One of the joys of eating out as a family is the opportunity to let each person choose their own meal. For those with a bit more daring palate, that might mean trying something new. For others, it might mean ordering an old standby they know they'll enjoy. In either case, the person is more likely to enjoy their dining experience because they have the chance to order something that suits their own individual taste. Distinct appetites and marketing Just as every person has their own unique palate when it comes to food, your customers have their own appetites when it comes to how they want to receive your marketing messages. Keep this in mind as you plan your marketing campaigns. Work to tailor your message (and media) to address the needs of the various types of customers you're trying to reach. Begin the process by developing several key buyer or customer personas. Your marketing campaigns should be carefully tailored to address the particular characteristics each o

Writing an Amazing, Effective, Brilliant Press Release

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What's the first tool you turn to when you need to get the word out about a new product, service, or innovation from your business? If you're like many small business owners, it's probably not the press release. While some marketers have pushed the press release into the background -- throwing it under the bus in favor of newcomers like Twitter, Facebook, and banner ads -- this venerable marketing tool has definitely not outlived its usefulness. In fact, some even say that with today's focus on content, the press release is more valuable than ever... that is, as long as it's done right. We've collected best practice tips and advice from the experts to help you take full advantage of this tried-and-true marketing strategy, so you can write a brilliant, amazing and -- most of all -- effective press release that'll get noticed. Press Release 101 First, the basics: What, exactly, is a press release, and why does it exist? In a nutshell, a press r

Color in Print Advertising: Are You Sending Hidden Messages?

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A printed marketing piece -- whether a brochure, flyer, catalog, or letter -- contains many design components. From margin size to font, use of white space to size and type of paper, the elements that go into a printed piece require much consideration. But when it comes to color, marketers all too often make choices based on personal preference, anecdotal evidence, or even hunches. However, people actually devote time and effort to studying this stuff; researchers have uncovered a large body of quantitative data about the many ways color affects consumer behavior. Their findings can help inform color choices, so printed projects can better reach their intended audiences. How Important is Color in Marketing? In a nutshell: Very. A study by the Seoul International Color Expo found that almost 93 percent of consumers said visual experience is the most important factor when it comes to purchasing. Of these, almost 85 percent listed color as the major factor. Even more impressiv

Do You Truly Know Your Target Market?

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Are you preaching to the wrong choir? While every business owner or marketing department head certainly has heard that basic rule of advertising -- know your target audience -- when was the last time you stopped to ask, "How well do I REALLY know my target audience?" Say, for instance, you run a landscaping business. You know your target audience includes homeowners in your town. But if you take it a few steps further, you may just discover that your true target audience includes homeowners between the ages of 45 and 65 who live within a five-mile radius of the center of town and who have an annual income over $55,000. Sounds pretty specific, right? The old adage "you can't please all the people all the time" certainly applies to your marketing efforts. Too many businesses try to be all things to all people, focusing on too broad a demographic. Narrowing your focus can result in a more effective use of your marketing dollars. If you haven't t

Networking Tips Straight Out of High School

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Back in high school, there were always a few classmates who seemed to find schoolwork effortless. They were able to easily achieve the top grades while the rest of the class struggled. As finals week rolled around, these students often found themselves inundated with requests for study help. Some would come from friends, but many came from complete strangers who would suddenly try to buddy up with the smart kids in an effort to curry their favor. Typically, the smart students would react to these requests in one of two ways: The requests that came from friends -- people the students socialized with outside of class -- were met with assurances of help. The requests that came from strangers were often dismissed. Why the disparity? No one likes being taken advantage of. While it may have been just as easy to offer study help to members of either group, the smart students didn't like people suddenly trying to be their friend, only to be 'dumped' once the o

What You Can Learn from a Stack of Pancakes

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Everyone has comfort foods they view as the perfect meal after a long week at work, a stressful day, or even just to wake up to after a long night out with friends. These foods range from a plateful of pancakes to a bowl of homemade macaroni and cheese or Mom's chili. Whatever the comfort food may be, most tend to share a few characteristics on common. They're not all that good for you. They're very filling. Health experts would tell you not to eat them. Theoretically, food should be optimized to provide our bodies with nourishment. Foods that don't provide optimal nourishment -- and might actually hurt it with excessive calories, salt, and fat -- should not be desired. However, as humans, most of us like to enjoy our foods. Hence, the popularity of comfort foods. What purpose do these foods serve? Comfort foods fill a very specific role in our lives. For some people, favorite comfort foods remind them of their mother or grandmother's cooking when th

Printing: Greener than You Think

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Everyone who's worked around printing has undoubtedly heard the same mantra at least once or twice: Save a tree -- don't print. While it's true that climate change is a major challenge facing our nation and the world, the idea that printing is contributing to deforestation is a misconception. Research indicates that the number of trees in the U.S. is actually on the rise. Tree farming -- the source of most paper products -- is the cause. In reality, printing is a sustainable industry that actually benefits the environment. Let's debunk a few of the myths surrounding printing... and discover why it's greener than you think. Myth #1: The Number of Trees in the U.S. is Declining Actually, the opposite is true. Statistics from the Food and Agriculture Organization indicate that forest growth has exceeded harvest for more than 60 years; in fact, forest growth volume is 380 percent more today than it was in the 1920s. That means that the country is actually h