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Showing posts from October, 2018

Start Mouth-Watering Conversations Through Word-of-Mouth Marketing

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Karen Weber-Mendham was a part-time librarian and mother of three when she turned her family's propensity for garlic cheesy bread into a cool million. This northern Wisconsin family often ordered cheesy bread while waiting on pizza. Weber-Mendham said the kids' appetizer passion was so strong "they would arm-wrestle each other for a piece!"   Cheesy fever inspired the family to enter the 2013 Lay's potato chip competition, "Do Us a Flavor," challenging customers to create a new chip flavor to hit store shelves that year. Lays was swamped with 3.8 million submissions as the contest winner was given the better of two options: $1 million or 1% of the flavor's net sales over a year. Beyond fame and fortune, Weber-Mendham was given the opportunity to ring the bell at the New York Stock Exchange and was flown to Los Angeles for the big reveal with Lay's endorsement celebrity Eva Longoria. "Eva was so genuine and happy for me when I

The Power of Store Ambiance and Sensory Cues

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Unmistakable Ambiance As viewers enter the Richard Mille watch boutique in Paris, their senses are inundated with beauty. Large glass panels are etched with details of the emblematic RM tourbillon, giving viewers the sensation that they might be entering the heart of the watch itself. Extreme elegance buoys buyers through the store, with black leather chairs, Macassar ebony, and brushed steel accents. The impact is palpable. As a primary showcase of the watches, these interior design elements are vital. The Paris boutique offers a theatrical look with a touch of femininity. "I wanted to go against the traditional macho design, with its dark materials, cold metals, and dark atmosphere," said Mélanie Treton-Monceyron, the watchmaker's creative director. "I thought we needed to open the shops, give light and add lighter colors." Treton-Monceyron says she's stirred by functional spaces like hotels, airports, and factories, rather than drawing

Keys for Change: Small Businesses Making a Big Impact (Part 1)

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The winter of 2013 was a hard one for Georgette Carter. As a single mom raising two young boys while she cared for a father with dementia, money was very tight. Then, she totaled her car and found her resources – and her hope – were nearly gone. That is, until a 1996 blue Ford Contour arrived from the Connor Brother Collisions "Recycled Rides" program. Conner Brothers of Richmond, VA, overhauls donated cars and awards them to people who have been nominated by community members. Carter said her heart was rehabilitated almost more than the car she received: "It turned my life around. I can get to my job on time, and I don't have to maneuver to get my child out of daycare. I'll never take that for granted again." Getting Others Involved Small businesses like Conner Brothers are creating innovative giving models that not only impact people but strengthen the business and the character of the companies themselves. Kevin Conner said his c

Printed Gifts Are Perfect Any Time of Year

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Providing your customers with a small memento of your business is one of the best ways to keep your brand top-of-mind. However, many business owners struggle with ideas about what they can use as gifts that are cost-effective, memorable, and useful to their clients. There are plenty of options on the market today in terms of promotional products, but a thoughtful printed gift may be the ideal option for your business. Here are some of the ways that businesses are making themselves memorable in print! The Gift of Humor Knock knock. Who's there? Etch. Etch who? Bless you, friend.  There are few things that will put a smile on someone's face more quickly than a corny knock-knock joke. You know they are terrible, but you still have to smile! Your customers will feel the same way, so why not gift them with a little light and laughter in their life? A small printed joke book is the perfect way to let your customers know you're thinking about them. Humor ha

Customize Printed Mailings to Maximize Your Impact

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One of the best ways that brands can engage their customers is by making people feel valued and unique. Brands that are able to provide their customers with this feeling of connection are going to be one step closer to creating true advocates for their brand. Perhaps one of the best ways that modern organizations can offer a customized experience is through meaningful personalization -- far beyond the "Dear Friend" found in some mass mailings. See how businesses are using personalization in their printed materials to create an experience that customers will appreciate and remember.  Tailored Offers Drive Traffic Grocery stores are able to effectively track a massive number of items and customers, including when and where they purchased specific products. While your business may not be quite that complex, you can certainly track in a more simplistic way in order to offer timely and meaningful coupons to your customers. For instance, offering a discount ca